Why "Being Busy" and "Winning Market Share" Are Not the Same Thing
Four High Priority KPI’s
Case Study - Dealer Health Check: when "good" is hiding £150k
Ask a plant Dealer Principal what their absorbed overhead rate is.Then watch the pause
Customers don't leave because of price. They leave because the value stopped adding up.
The salesperson sells the first machine, aftermarket sells the next ones
The Customer Relationship Hierarchy -Where Do Your Customers Really Rank Your Dealership?